By Camille Garcia
Last July 20, 2011, I was able to attend the monthly GA/Fellowship meeting of LEAP and I was blessed by the message from our guest speaker. It was my second orientation with LEAP and as always they never failed to welcome me with warmth. The topic, "Managing Emotions @ Work – An EQ Guide for Executive Assistants & Office Professionals", was conducted by Ms. Ging Igual, a Certified and Licensed EQ trainer of HumaNext Communication Ideas, USA. I was so excited on what lessons she had in store for us that night as I have been really trying to understand how to handle difficult people. A lot of us are experiencing or have experienced emotional stress at work, at home, or anywhere else and we would like to find out how we can manage this.
But the question that hit me was how do we manage these emotions and practice the methods to apply it on our daily lives? According to Ms. Ging, there are four factors that have to be present at all times in relationships among individuals. These are communication, commitment, contribution and connection. She explained how the attitude of individuals based on these four factors could differ due to their experience and mindset. She also explained EQ as the ability to think clearly and constructively and to act wisely which all lead to a HEAL-THY emotion. Ms. Ging presented the four basic emotions (Anger, Fear, Sadness, Happiness) and lead us – through questions and answers – into understanding the cause and effect of these emotions and what future emotion it could lead us to. Everyone agreed that out of those four emotions only HAPPINESS is positive and the one worth keeping. Some people are not ready for changes in their lives and they could not live outside of their comfort zone. The way I see things, life should be looked at on a bigger perspective.
In a Bible study that I attended at the beginning of this year they also tackled this topic in just one verse. In 1 Corinthians 13:5 "Love…is not rude. It does not demand its own way. It is not irritable, and it keeps no record of being wronged." It was categorized in how we should handle difficult people in our lives.
How do we love very draining people? It is done with tactfulness. How do we love very demanding people? It is through understanding and patience. While for very disappointing people, we show gentleness. Lastly, for very destructive people, we can delete whatever they have done and make sure that we do not do the same.
I truly learned so much from the speaker.